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A Pennsylvania Turnpike worker decided that being brutally honest was the best way to end his 35-year career with the state. The worker was asked to fill out an exit survey and email it back to the human resources department. After completing the survey, the employee hit the “replay all” button and sent…

When Asheville, North Carolina police responded to complaint about a giant slip-and-slide, they did not do what everyone expected. Usually, when the police arrive at a party, it means the party is over. The officers responding to the complaint about a giant waterslide blocking the road discovered that…

New research shows that, as enjoyable as it might be, complaining is not good for us. Repeated complaining rewires your brain to make future complaining more likely and over time it causes damage to certain areas of your brain. Complaining indirectly contributes to health problems like high blood pressure,…

A study based in Britain has found that people older than 52 tend to be grumpier than younger people. The poll results found that those over 50 laughed far less and complained far more than people under 50. The study found that the average number of laughs per day declines as a person ages. The cable…

This list is circulating among Forest Service employees. These are actual comments left on Forest Service registration sheets and comment cards by backpackers completing wilderness camping trips: "A small deer came into my camp and stole my bag of pickles. Is there a way I can get reimbursed? Please…

Carol decided she wanted to do something nice for her neighbor Mrs. Smith, so she baked a pie and carried it next door. When Mrs. Smith opened up her door, she was surprised to see her holding a pie. She replied, "For me? Oh, thank you so much! You just don't know how much I appreciate it! You are so…

Empathy Practice Empathy; Forgive; Forgiveness; Difficult People; EGR; Compassion; Hardness; Inflexible; An effective tool for forgiving others is empathy, and empathy comes when we pause long enough to look at others through the lens of their own experience. . . . Writer F. W. Boreham once lost patience…