CREATING FEEDBACK (2)

CAN YOU BE THE BAD COP?

FACT: Feedback is common, but helpful feedback is rare

FACT: If you cannot receive feedback well, you cannot give feedback well

FACT: The greatest form of feedback is appreciation

GIVING FEEDBACK WELL

1) WHEN you give it matters

PROBLEM: Giving a review annually

SOLUTION: Make feedback immediate and reviews annual

2) HOW you give it matters

PROBLEM: Giving harsh and critical feedback

SOLUTION: Create a culture of safety

SOLUTION: Appreciate often and Coach seldomly

3) WHO gives it matters

PROBLEM: Giving feedback to someone who doesn’t respect you

SOLUTION: Different opinions are always valuable

APPLICATION

Nothing creates a more trusting culture than when leaders are willing to give and receive feedback

People may hear your words but they feel your attitude

ASSIGNMENT: Receive 360 degree anonymous feedback