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            The church has been far too fearful of conflict.  Congregational leaders need to come to a new position, one that regards conflict as inevitable, possibly essential.  Conflict is a part of living.  Too often, however, we react in a primitive way that merely results in a “we versus they” scenario.  How we regard conflict is a test and an act of leadership.  How can we turn trouble into opportunity?  Most critically, when conflict arises, how can it be seen as a learning point for change and an experience that can strengthen the congregation’s functioning?  Not all conflicts are equal.  Some are harsh and bitter.  Yet many conflicts can contribute to the growth of a congregation and make a positive contribution.  The quality of leadership applied to the situation determines the outcome.

Congregational Leadership in Anxious Times, Peter L. Steinke, page 99